I’m sure it’s no shock to hear that many online retailers have poor customer support, not DIY Surveillance Pro. As a company owned by security system engineers our entire staff is trained to assist you on a wide variety of products. Although we can’t be experts on everything, we certainly try our best. If the problem is beyond our technical grasp we will contact the manufacturer for you, and if the problem is still unresolved we will work with the manufacturers to ensure the equipment warranty is honored and the faulty devices replaced.
Please use our contact us form below with for any customer service issues, or questions, you may have.